Enhance Aesthetics HQ

1. Who We Are

Enhance Aesthetic HQ ("we", "us", "our") is an aesthetic clinic based in Lagos, Nigeria. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

We collect the following information when you book an appointment or use our website:

Personal details: Name, email address, phone number
Appointment details: Preferred date, time, service type, notes
Payment information: Transaction references via Paystack (we do not store card numbers)
Health information: Skin concerns or conditions you disclose for treatment purposes
Usage data: Pages visited, browser type, referring URL (anonymised)

3. How We Use Your Information

To book and confirm your appointments
To send appointment confirmation and reminder emails
To process payments securely via Paystack
To personalise treatment recommendations
To improve our services and website
To comply with legal or regulatory obligations

4. How We Share Your Information

We do not sell your personal data. We may share it only with:

Paystack: to process payments securely
Email service providers: to send booking confirmations
Our staff: only as necessary to provide your treatment
Legal authorities: if required by law

5. Data Retention

We retain your personal data for as long as necessary to provide our services and meet legal obligations. Appointment records are kept for a minimum of 3 years. You may request deletion of your data at any time (subject to legal retention requirements).

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time (where processing is based on consent)
Opt out of marketing communications

To exercise any of these rights, contact us at info@enhanceaesthetichq.com.

7. Cookies

Our website uses essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though some features may not work correctly without them.

8. Security

We implement appropriate technical and organisational measures to protect your data. All data is transmitted over HTTPS. Payments are handled entirely by Paystack; we never see or store your card details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after changes are posted constitutes acceptance.

10. Contact

For any privacy-related questions or requests, contact us at info@enhanceaesthetichq.com.